Privacy Policy

Effective Date: October 22, 2026

Molding Process Solutions ("MPS," "we," "our," or "us") respects your privacy. This policy explains what personal data we collect through this website, why, and what rights you have. Section 9 covers visitors from Germany and the European Economic Area; section 10 covers visitors from the United States.

1. Who We Are

The website is operated by Molding Process Solutions, Oregon, United States. Contact for privacy questions: info@moldingprocesssolutions.com.

2. Data We Collect

We collect only what is needed to run the website and answer your inquiries:

  • Contact form and booking: name, email address, company, and the message you write. If you book a call, the booking tool also receives the details you enter and your chosen time.
  • Email correspondence: the content of emails you send us and our replies.
  • Website usage data: IP address, browser and device type, pages viewed, referring page, and approximate location, collected automatically through our website platform (Squarespace) and its analytics.
  • Cookies: small files used for basic site function and statistics (see section 6).

We do not knowingly collect special categories of personal data. Please do not send CAD files, drawings or other confidential project data through the contact form. Project data is exchanged only after a signed Non-Disclosure Agreement, through a secure channel we agree on with you.

3. Why We Use Your Data

  • To answer your inquiries and prepare quotations.
  • To schedule and hold calls or meetings.
  • To operate, secure and improve the website.
  • To meet legal and tax obligations.

We do not sell your personal data and we do not use it for automated decision-making.

4. Who Receives Your Data

We share data only with service providers that help us run the website and our business, such as our website platform (Squarespace), our email provider, and our scheduling tool. They may process data only on our instructions and for these purposes. We may also disclose data if the law requires it. Some of these providers are located in the United States.

5. How Long We Keep Data

We keep inquiry and correspondence data for as long as needed to handle your request and any resulting business relationship, and afterwards only as long as legal retention rules require. If no business relationship arises, we normally delete inquiries within 24 months. Website usage data is kept according to the retention settings of our platform.

6. Cookies and Analytics

This website uses cookies that are necessary for its operation and cookies for basic analytics. Where the law requires your consent, you can accept or decline non-essential cookies in the cookie banner and change your choice at any time. You can also block or delete cookies in your browser settings; parts of the site may then work less well.

7. Security

We use reasonable technical and organizational measures to protect your data. No transmission over the internet is completely secure, so we cannot guarantee absolute security.

8. Children

This website is intended for business users. It is not directed at children, and we do not knowingly collect their data.

9. Visitors from Germany and the EEA (GDPR)

Controller: Molding Process Solutions, Oregon, United States, info@moldingprocesssolutions.com.

Legal bases (Art. 6 GDPR):

  • Answering your inquiry and taking steps before a contract: Art. 6(1)(b).
  • Running and securing the website, business communication: our legitimate interest, Art. 6(1)(f).
  • Non-essential cookies and analytics, where required: your consent, Art. 6(1)(a). You can withdraw consent at any time with effect for the future.
  • Legal obligations such as tax and retention rules: Art. 6(1)(c).

Your rights: you have the right to access, correction, deletion, restriction of processing, data portability, and to object to processing based on legitimate interests. To use these rights, write to info@moldingprocesssolutions.com.

Complaints: you may lodge a complaint with a data protection supervisory authority, for example in your country or federal state of residence.

Transfer to the United States: we are based in the United States, and our service providers may process data there. Where required, transfers rely on appropriate safeguards such as the EU-U.S. Data Privacy Framework certification of the provider or Standard Contractual Clauses.

Providing data: giving us your data is voluntary, but without name and email address we cannot answer your inquiry.

10. Visitors from the United States

We collect the categories of personal information described in section 2 (identifiers such as name and email, commercial inquiry information, and internet activity data) for the business purposes in section 3. We do not sell personal information and we do not share it for cross-context behavioral advertising.

Depending on your state of residence (for example California, Colorado, Connecticut, Oregon, Texas, Virginia), you may have the right to know what personal information we hold about you, to request its correction or deletion, to receive a copy, and not to be discriminated against for using these rights. To make a request, write to info@moldingprocesssolutions.com. We may need to verify your identity first. Some of these laws apply only to businesses above certain size or data thresholds; we honor reasonable requests regardless.

11. Changes to This Policy

We may update this policy from time to time. The effective date above shows the latest version.

12. Contact

Molding Process Solutions, Oregon, United States. Email: info@moldingprocesssolutions.com